Peiyin Shih fell victim to racial discrimination in a New York Dunkin Donuts on Monday afternoon when an employee refused to serve her a glazed chocolate donut until she [said] “the whole name of the donut” Her Facebook post below:
Hi, I went to this Dunkin Donuts located at 100-05 Queens Blvd, Forest Hills, NY 11375 with my nanny & my one year old son today 5/30/2016 at 3:38 pm. Besides juice & hot chocolate, we order Glazed chocolate donut. Staff Yaibur R. told me that I have to say the whole name of the donut. I point it to him & tell him that I want the “glazed chocolate donut” with a accent. He is like “What? What are you saying?” I point it again & say “that chocolate donut.” He does not even want to look & help me. He just look at me & say “you have to say the whole name of the donut.” I say why should I say the whole name. You already know what I want. You just want to make fun of me. He said you just have to say it in order to order it. I said I want to talk to your manager. He said you don’t have to see the manager. Manager is not here. You think he will be here all the time. He has home. Today is holiday. He has to go home. I say what is your name? He point his name tag & say “Here is my name. Do you know how to say it?” I insist to see the manager. Of course that staff ignore me.
And then, this customer start to scream at me. When I start to use my phone to record, that Dunkin staff finally stop making fun of me. But this customer start to approach me & scream at me saying that he is going to take my phone away & throw it outside of window. I say don’t touch me. I am calling the police. The customer even say that I must be illegal. How humiliated. The staff is just standing there laughing. Doing nothing. I called the police. This guy keep making fun of me before he run away. He even call the police & tell them that i am just a Chinese lady who doesn’t like the Dunkin personnal’s attitude. Language violence? Discrimination? Bully the women with a children? Is this represent Dunkin Donus? This behavior of discrimination & arrogant is unacceptable.
See Peiyin Shih’s actual Facebook post HERE